Tibus - ADSL Broadband - Northern Ireland

ADSL Broadband - Northern Ireland

An ultra-fast, cost-effective Internet connection service for businesses in
Northern Ireland.

Service Description & Pricing

The TibusConnect Broadband service is based on ADSL technology. This boosts the data transfer capacity of conventional phone lines to allow much faster Internet access.

Available in speeds up to 24Mb as standard, our popular range of services was designed specifically for business. It is pro-actively monitored and managed by Tibus Networks on a true 24x7 basis – and our technical support is both included and unlimited.

Tibus offers a full range of Broadband Access Services. We can advise you on the most appropriate one for your business and its specific requirements.

Key features

• Business-class contention ratio of 20:1
• All necessary connection or transfer charges are included
• Clear pricing – no additional extras on your phone bill
• Static IP addresses are included in the prices above
• Multiple User and NAT capability
• Modem or filter capability
• Comprehensive Service Level Agreement (SLA)
• Engineer installation or conversion services are available as an option
• No download limits - realistic for modern business

Your business benefits in choosing Tibus Broadband

• Ultra-fast access to the Internet: up to 40 times faster than modem Access and 30 times faster than standard ISDN Access
• Approachable, available support based in Belfast: one simple local number. No wasted time waiting in long Call Centre queues
• Knowledgeable advice and fast resolution. Our team owns each query personally          
• Improved productivity: less time waiting for downloads and E-mail
• Budget certainty: fixed price rental rather than uncertain phone bills
• Cost-effective: many businesses will find it cheaper than Modem or ISDN Internet Access
• Broadband Internet connection can be used simultaneously with normal phone / fax calls on the same phone line & number
• No need for change of e-mail or Domain Name addresses
• Complete installation at your premises by a TibusNetworks specialist if required
• We are focused on business services and have fewer users than most other ISPs. Our network tends to be uncluttered, resulting in a fast service

Optional items

• Draytek 2800 Router purchase – £150
• Draytek 2800 Wireless Router purchase – £175
• Draytek 2800 Router rental – £10 p/m
• Draytek 2800 Wireless Router rental – £15 p/m
• Broadband Modem purchase -£30
• Configuration of equipment - £45
• On-site engineer installation - £150

Have you already got Broadband from another provider?

Transferring to Tibus Broadband is simple and straightforward. Many companies are making the change from large general providers to specialist business ISPs and there is an industry process developed specifically for this.

You won’t encounter any downtime and Tibus will make all necessary changes on your behalf. Costs are the same as for an initial connection, but we recommend you select our on-site installation option so that we can project-manage the process on your behalf.

Billing

All services are charged on monthly subscription basis and are subject to a 12-month minimum term. Payment is in advance, normally via Direct Debit or Credit Card. All prices exclude VAT.

Support 

Tibus is proud of its reputation for approachable and knowledgeable support. Our team is highly available (no waiting in a Call Centre queue) and is based in Belfast. We encourage our clients to develop technical relationships with individuals in our team, contacting them through their individual email addresses and phone numbers.

Our Support team members are personally responsible for managing each client query through to completion, no matter which Tibus department is involved. You can be sure that your change will be completed or your question will be answered, both promptly and professionally.   

We offer both unlimited e-mail support (support@tibus.com) and unlimited telephone-based support (028 9033 1122), allowing us to serve our clients in a manner that best suits them. This support is available from 9am to 5.30pm and is included within the service charge.

Individually tailored support packages can also be developed for clients for particularly complex or specific support requirements. Our lead time is typically 10 days.

Please get in touch to discuss your specific requirements, lead times and support needs.