Tibus - Blended Broadband - Northern Ireland

Blended Broadband - Northern Ireland

The resilient broadband solution for businesses in Northern Ireland.

Service Description & Pricing

Organisations are continually increasing their reliance on the Internet to improve methods of communication between clients, satellite offices, remote and mobile users.

Without a reliable Internet connection your ability to communicate efficiently with the outside world would be seriously limited.

By physically 'blending' multiple business grade ADSL connections Tibus can provide you with a resilient Internet service capable of much higher download and upload speeds.

If one of the broadband connections experiences a drop in service, network traffic will continue to flow over the remaining active connections ensuring maximum uptime for your business.

To provide an even higher level of resilience, broadband connections from different Internet Service Providers can be consolidated providing true ISP resilience protecting your business against costly network downtime.

3G wireless broadband is rapidly becoming more widely available throughout the UK and Ireland, in areas where the reception is good, speeds of up to 7.2Mbps are achievable making 3G a viable option to provide failover support in the event of a hard line failure.

For mission critical communications Blended Broadband offers a much more cost effective alternative to traditional leased lines, private circuits and SDSL.

All Tibus Broadband solutions are fully managed and monitored on a 24x7 basis. Our proactive support policies ensure that your business and its users can have complete confidence in their IT communications infrastructure.

Key Features

• Resilience: multiple broadband connections from different providers ensure a seamless failover in the event of a drop in service
• Speed: 80Mb+ ultra-fast broadband for high-speed communications
• Scalability: increase bandwidth at any time as and when you need it
• Quality of Service (QoS): prioritise network traffic (i.e. voice, data, video) to ensure best quality of service and most efficient use of available bandwidth
• Availability: based on ADSL technology solutions can be implemented much faster than traditional SDSL and leased lines

Your business benefits in choosing Tibus Blended Broadband

• Reduce the risk of costly downtime by spreading network traffic across multiple internet service providers
• Communicate more efficiently with your clients and suppliers with increased bandwidth
• Cost effectiveness: Blended Broadband costs less and provides more bandwidth capacity than similar SDSL and Leased Line solutions
• Complete installation at your premises by a Tibus Networks specialist
• We are focused on business services and have fewer users than most other ISPs. Our network tends to be uncluttered, resulting in a fast service
• Ongoing Support: approachable, available local support: one simple local number. No wasted time waiting in long Call Centre queues
• Knowledgeable advice and fast resolution. Our team owns each query personally
• Broadband Internet connection can be used simultaneously with normal phone / fax calls on the same phone line & number

Have you already got Broadband from another provider?

Transferring to Tibus Broadband is simple and straightforward. Many companies are making the change from large general providers to specialist business ISPs and there is an industry process developed specifically for this. You won’t encounter any downtime and Tibus will make all necessary changes on your behalf.

Billing

All services are charged on monthly subscription basis and are subject to a 12-month minimum term. Payment is in advance, normally via Direct Debit or Credit Card. All prices exclude VAT.

Support

Tibus is proud of its reputation for approachable and knowledgeable support. Our team is highly available (no waiting in a Call Centre queue) and is based in Belfast. We encourage our clients to develop technical relationships with individuals in our team, contacting them through their individual email addresses and phone numbers.

Our Support team members are personally responsible for managing each client query through to completion, no matter which Tibus department is involved. You can be sure that your change will be completed or your question will be answered, both promptly and professionally.

We offer both unlimited e-mail support (support@tibus.com) and unlimited telephone-based support (028 9033 1122), allowing us to serve our clients in a manner that best suits them. This support is available from 9am to 5.30pm and is included within the service charge.

Individually tailored support packages can also be developed for clients for particularly complex or specific support requirements. Our lead time is typically 2 weeks.

Please get in touch to discuss your specific requirements, lead times and support needs.